Chatbooks

1.9
1.9 from 149 Reviews and Ratings
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Average Rating

1.9

/
5

149 Reviews

5 Star
0%
4 Star
5%
3 Star
19%
2 Star
40%
1 Star
36%

Filtered Reviews

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Review Time

Sofia E.
Needs a complete overhaul

Would not recommend this one to anyone.

2
Date of experience: Jan 23, 2026
Should be taken off market

Should have gone with another option.

1
Date of experience: Nov 13, 2025
ruby_hall
Neither here nor there

Took way longer than expected but got there in the end. Mixed feelings.

3
Date of experience: Apr 13, 2026
Peter R.
Waste of resources

The interface looks dated and clunky compared to competitors. Needs a redesign badly. Could not get past the initial setup without running into problems. Gave up after a few days.

2
Date of experience: Nov 06, 2025
Nightmare to cancel

Just did not work for me unfortunately.

2
Date of experience: Apr 07, 2026
peter_morgan
Worst purchase this year

Reputation tools were too basic for what we actually needed. Waste of time honestly. Would not wish this frustration on anyone. Support could not resolve the issues we faced.

1
Date of experience: Mar 16, 2026
Maya Bailey
Gave up eventually

Reporting tools crashed multiple times losing my work. Could not rely on them. The dashboard kept timing out during peak hours. Almost unusable at times. Support could not resolve the issues we faced.

2
Date of experience: Apr 01, 2026
lucas_stewart
Appalling experience

Review invitations were unreliable and missed many customers.

1
Date of experience: May 02, 2026
Mia E.
Utterly disappointing

Could not get past the initial setup without running into problems. Gave up after a few days. Basic features were locked behind higher pricing tiers. Felt like a money grab.

2
Date of experience: Jan 01, 2026
Amelia
Not a total loss

The dashboard looks nice but some features are buried in menus. Could be better organized.

3
Date of experience: Apr 02, 2026