ContactsDirect

3.1
3.1 from 134 Reviews and Ratings
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Average Rating

3.1

/
5

134 Reviews

5 Star
9%
4 Star
28%
3 Star
40%
2 Star
13%
1 Star
9%

Filtered Reviews

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Review Time

Tom Walker
Not quite there yet

A few too many hiccups for my liking. But I have definitely seen worse.

3
Date of experience: Jan 01, 2026
grace_baker
Should have done more research

The dashboard kept timing out during peak hours. Almost unusable at times. Documentation was outdated and not helpful at all.

2
Date of experience: Jan 13, 2026
Jon Morris
Terrible experience

Really disappointed, sadly not what I hoped.

2
Date of experience: Mar 28, 2026
Peter Walker
A welcome surprise

Works well across all our devices and browsers. Consistent experience. Customization options were better than I anticipated for this price point. Setup was faster than I expected for something like this.

4
Date of experience: Mar 26, 2026
Tom Taylor
Could be worse

Took longer to set up than I expected. Once running it worked okay though. Works for the basics but advanced functionality has room to grow.

3
Date of experience: Jan 31, 2026
Peter Wilson
Does an okay job

Works reliably for core tasks but edge cases cause issues. Permissions setup was confusing at first. Figured it out eventually but took time.

3
Date of experience: Nov 01, 2025
Noah B.
Survivable experience

Some integrations work well, others feel bolted on. Hit or miss in that area. Navigation is okay but not as smooth as I would like. Gets the job done though. The interface is okay but could be more intuitive.

3
Date of experience: Dec 19, 2025
Chris T.
Not what I envisioned

Some things work perfectly, others made me scratch my head. Inconsistent experience. Works for the basics but advanced functionality has room to grow.

3
Date of experience: Nov 22, 2025
Mason Thomas
Straightforward and capable

Exactly as described, maybe even better.

4
Date of experience: Mar 11, 2026
Grace
Mixed feelings about this

Some good aspects, some bad ones too.

3
Date of experience: Nov 11, 2025