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FreshBooks

FreshBooks

3.8
3.8 from 114 Reviews and Ratings
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Average Rating

3.8

/
5

114 Reviews

5 Star
26%
4 Star
39%
3 Star
25%
2 Star
10%
1 Star
0%

All Reviews

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Review Time

Nina E.
Better options exist

Average experience, nothing to write home about.

3
Date of experience: Dec 26, 2025
Adam
Poor experience overall

Things that should be simple took way too much effort. Very frustrating overall. Frustrated with how many things went wrong. Should have gone with a different option.

2
Date of experience: Jan 26, 2026
Peter N.
Exceeded what we needed

Could not be happier with this.

4
Date of experience: Oct 28, 2025
mia_lewis
Not up to standard

Not ready for real world use in my opinion. Too many gaps and glitches to work around. Review invitations were unreliable and missed many customers. The interface was confusing and hard to navigate.

2
Date of experience: Apr 11, 2026
Jon
Decent but flawed

Not the worst I have used but not the best either. Right in the middle. Some features work well but others still need refinement.

3
Date of experience: Feb 09, 2026
Lucas
A step up from competitors

Good enough for my purposes, that is all.

4
Date of experience: Nov 21, 2025
anna_parker
Do yourself a favor skip it

Could not get past the initial setup without running into problems. Gave up after a few days.

2
Date of experience: Apr 10, 2026
Mia E.
Handles our workload fine

Really impressed with the quality.

4
Date of experience: Nov 12, 2025
liam_clark
Useful but limited

Some features work well but others still need refinement.

3
Date of experience: Dec 09, 2025
chloe_adams
Decent but flawed

Works for the basics but advanced functionality has room to grow.

3
Date of experience: Dec 20, 2025

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