Viator

2.1
2.1 from 115 Reviews and Ratings
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Average Rating

2.1

/
5

115 Reviews

5 Star
0%
4 Star
6%
3 Star
27%
2 Star
36%
1 Star
31%

Filtered Reviews

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Review Time

Sam C.
Stay away from this

Review invitations were unreliable and missed many customers. Started off okay but went downhill pretty fast. Would not recommend based on my experience.

2
Date of experience: Mar 13, 2026
James Evans
Mediocre experience overall

The learning curve was steeper than I would have liked. Gets better after that. I can see the potential but it is not quite there yet. Maybe after a few updates.

3
Date of experience: Nov 21, 2025
Sophia Hill
Do not fall for it

The documentation was outdated and the UI was confusing. A recipe for frustration. I rarely leave bad reviews but this one deserves it. Too many problems to count. The interface was confusing and hard to navigate.

1
Date of experience: Mar 22, 2026
jack_thomas
Not what I hoped for

Nothing worked the way it was supposed to. Complete letdown from start to finish.

2
Date of experience: Apr 16, 2026
sara_green
Somewhere in the middle

Balanced experience, no strong feelings.

3
Date of experience: Feb 12, 2026
Nina Phillips
Not premium but okay

A few too many hiccups for my liking. But I have definitely seen worse. Does the essentials right but the extras feel rushed and unfinished.

3
Date of experience: Feb 18, 2026
Julia Miller
Just awful honestly

The interface was confusing and hard to navigate. Poor design choices. Support could not resolve the issues we faced. Useless. The interface was confusing and hard to navigate.

1
Date of experience: Nov 23, 2025
Jack Young
Disappointing to be honest

A complete letdown in every way.

2
Date of experience: Mar 26, 2026
Amelia Wright
Not blown away

Setup took longer than expected given the promises. Once configured it is stable. Some features work well but others still need refinement.

3
Date of experience: Apr 03, 2026
Nina
Nothing but regret

Not coming back sorry, that is for sure.

2
Date of experience: Jan 03, 2026