Viator

2.1
2.1 from 115 Reviews and Ratings
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Average Rating

2.1

/
5

115 Reviews

5 Star
0%
4 Star
6%
3 Star
27%
2 Star
36%
1 Star
31%

All Reviews

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Review Time

Grace C.
A real struggle

Support took days to respond and then did not help at all. Feeling pretty let down. Had to contact support multiple times in the first week. That is never a good sign. Support could not resolve the issues we faced.

2
Date of experience: Feb 25, 2026
Grace M.
Absolutely not worth it

Kept running into the same bugs over and over. Clearly not ready for customers. Documentation was outdated and not helpful at all.

2
Date of experience: Dec 25, 2025
Sophia
Decent start needs work

Just okay honestly.

3
Date of experience: Feb 15, 2026
Liam B.
A bit of a mixed bag

Works reliably for core tasks but edge cases cause issues. Works for the basics but advanced functionality has room to grow.

3
Date of experience: Dec 06, 2025
Liam Hill
Should be avoided

Could not make it work no matter what I tried. Wasted a whole day on this.

1
Date of experience: Apr 21, 2026
Julia Baker
Needs more development

Works reliably for core tasks but edge cases cause issues. Some features work well but others still need refinement.

3
Date of experience: Mar 16, 2026
Logan W.
Not coming back

Could not get basic integrations to work properly. Everything was a struggle. Could not get the basic setup to work properly. Gave up in the end. The interface was confusing and hard to navigate.

1
Date of experience: Oct 24, 2025
Owen
Okay for the price

The learning curve was steeper than I would have liked. Gets better after that. Good in theory but the execution has some kinks to work out.

3
Date of experience: Dec 01, 2025
Ryan M.
Has strengths and weaknesses

Reporting is functional but could be more visual. The data is there at least. Some features work well but others still need refinement.

3
Date of experience: May 03, 2026
leah_rogers
Straightforward and capable

Time invested was totally worth it.

4
Date of experience: Dec 05, 2025