Gelato

3
3 from 117 Reviews and Ratings
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Average Rating

3

/
5

117 Reviews

5 Star
9%
4 Star
30%
3 Star
27%
2 Star
21%
1 Star
14%

All Reviews

Filter Reviews

Review Time

logan_anderson
Completely unusable

Really disappointed given what I paid for this. Expected much better for the price. The system could not handle our order volume properly.

2
Date of experience: Dec 20, 2025
Anna
Pleasantly effective

Simple interface that did not need a manual. Exactly what I was looking for. Orders flow through smoothly without manual work.

4
Date of experience: Mar 28, 2026
Hannah Edwards
Nothing but headaches

I rarely leave bad reviews but this one deserves it. Too many problems to count. Documentation was outdated and not helpful at all. Waste of time. The system could not handle our order volume properly.

1
Date of experience: Jan 15, 2026
oliver_adams
Money pit alert

Just did not work for me unfortunately.

1
Date of experience: Jan 09, 2026
grace_bell
Nothing but regret

Would give negative stars if I could.

2
Date of experience: Mar 15, 2026
Chris
Not worth the headache

Waste of time honestly. Would not wish this frustration on anyone. Order sync failed multiple times causing fulfillment delays.

2
Date of experience: Apr 29, 2026
Jack
Mixed feelings about this

Does the job but lacks the polish of more established options. Good enough for now. Order management works but some features are clunky.

3
Date of experience: Apr 13, 2026
nora_bailey
Worth the subscription

The onboarding process was well structured and saved our team a lot of time.

4
Date of experience: Jan 21, 2026
Daniel
Terrible all around

Huge waste of effort and money.

2
Date of experience: Mar 16, 2026
lucas_morgan
No major complaints

Multi user support works perfectly. No conflicts or sync issues.

5
Date of experience: Feb 08, 2026