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Gorgias

Gorgias

3.1
3.1 from 117 Reviews and Ratings
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Average Rating

3.1

/
5

117 Reviews

5 Star
9%
4 Star
32%
3 Star
31%
2 Star
16%
1 Star
12%

Filtered Reviews

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Review Time

Ryan Y.
Many issues to fix

Had to restart the setup process twice due to errors. Poor quality control.

2
Date of experience: Dec 31, 2025
James Clark
Does the basics okay

Had higher hopes based on the marketing. Reality did not quite match the promises. Ticketing works but the interface feels outdated.

3
Date of experience: Nov 25, 2025
Ryan
Passable but not great

It works but there are some rough edges. Gets the job done though.

3
Date of experience: Dec 19, 2025
Maya Nelson
Barely adequate

Took way longer than expected but got there in the end. Mixed feelings. Ticketing works but the interface feels outdated.

3
Date of experience: Feb 26, 2026
Ethan C.
Satisfactory at best

Does the basics well but advanced features need polish. Not bad, not amazing. Knowledge base setup was okay but could be more intuitive.

3
Date of experience: Mar 09, 2026
Ethan M.
Trying hard but no

Works but has issues here and there.

3
Date of experience: Nov 01, 2025
oliver_morgan
Gets my stamp of approval

Time invested was totally worth it.

5
Date of experience: Apr 01, 2026
Lucas G.
Fair to middling

Decent enough for occasional use.

3
Date of experience: May 10, 2026
Sofia
Do not buy this

Review invitations were unreliable and missed many customers.

2
Date of experience: Jan 16, 2026
Isabella
A reliable workhorse

The trial period sold me on this one. Been happy ever since. We tested several alternatives and this one came out on top clearly.

4
Date of experience: Nov 25, 2025

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